Troubleshooting

Experiencing a problem? We have you covered!

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• Cannot find Tempdrop
• How can I tell when my battery is running low?
• My armband frame has broken!
• My sensor is not functioning properly- where can I get help?
• How do I change the armband frame?
• Why is my luteal phase longer than 18 days if I’m not pregnant?
• Why Hasn't My App Confirmed Ovulation? (App Stuck in Follicular Phase)
• My Tempdrop sensor is damaged
• How do I make a Tempdrop Insurance claim?
• A new sensor was detected but I haven't swapped!