How do I make a Tempdrop Care claim?

Tempdrop Care is an optional accidental damage or loss insurance cover. It can be purchased at any time and renewed annually.*

If you have lost or accidently damaged your Tempdrop sensor and need to make a claim, please email support@temp-drop.com and provide the following information: 

  • your user email address (Tempdrop app login)
  • send us your Tempdrop Care order number
  • provide the date and details of the loss or accidental damage that occurred
  • send us pictures of your sensor (if damaged)
  • let us know if you wish to add a new armband (at the purchase price of $9.00) and the size required (standard or large).

*Contact us for a discount on renewals

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