.png)
How can I tell when my battery is running low?
Tempdrop has a low battery notification in-app.
When your battery starts to run low, you will receive a pop-up notification after you sync. This notification will trigger before the battery is critically low to give you time to obtain a replacement before anything is affected. The notification will continue to trigger each day until you install your new battery and sync.
To find the step-by-step battery change guide go to your app menu>Help & FAQs and select "Battery replacement guide".
If you have changed your battery and it does not last the expected average (see below), the first troubleshooting step is to try a new brand name from a fresh pack. Old, generic or unbranded batteries could have inconsistent performance, which may affect the sensor’s functionality.
If you’ve tried a new 3V Lithium coin cell battery - CR2032 from a trusted brand like Duracell or Energizer and are still experiencing issues, please contact our support team for further assistance.
FAQs
- I have lower or declining temps this cycle, is that due to a low battery?
No. A changed temp range or pattern is not caused by a low battery. If you have any concerns about your temp results, please contact us for a check before trying any troubleshooting options.
- What type of battery is it - do I need to purchase one from the Tempdrop store?
Tempdrop requires a very common coin cell type (watch) battery. The model is CR2032, and these are readily available at any store that sells watch batteries for just a few dollars.
- How long will the battery last?
Tempdrop 2.0 advanced model average: 12-15 months
Original model average: 4-6 months
- If I change it mid-cycle, will that affect my temp results?
No. Changing the battery mid-cycle will not alter your temp range or results. Removing the battery will erase any stored data on the sensor so be sure to sync beforehand.